Feedback on your website
Find out what's
not working → in your
users' own words
Embed a survey on your site in 2 minutes. Voxtrics asks the visitor at the right moment, saves a screenshot and shows your team the real cause of the problem.
Free forever · 300 responses a monthNo credit card · Servers in the EU (GDPR)
Not just numbers
Metrics record what happened.
People explain why
Site visit
Closed the tab:
“I didn't get the terms — the text is too complicated”
Sign-up or request
Stopped halfway:
“An error came up, but it's unclear what to do”
New release
Won't open the section:
“It used to be easier, bring back the old layout”
Only 30% of customers speak up about their problems
The rest walk away in silence and leave the team guessing.
Source: Qualtrics XM Institute
Key features
- Analytics
- Custom fields
- Popup positioning
- Precise triggers
- Context screenshots
- No cookies
- GDPR compliant
- Real-time responses
- Multi-step surveys
- Set up in seconds
- Custom themes
- Conditional logic
- Multilingual
From guesswork to clarity
Don't guess — ask the user
Without Voxtrics
Flying blind
- People drop off the sign-up page
- Wrong traffic?
- Product too complex?
- Sign-ups-12.4%
- Conversion ↓
- Outdated design?
- Where's the bug?
- Need more tests
- Testing hypotheses
- Weeks of debates and tests
- Lost time and missed conversions
With Voxtrics
Clarity in 1 day
- People drop off the sign-up page
- VoxtricsWhat stopped you from getting started?
CustomerI don't want to add a card just to get started- Voxtrics: the user is afraid of auto-charges
Task: in progressMarketing
- Conversion ↑+28%
Ready-made scenarios for finding problems
See where the problem keeps coming back
Why do people leave?
At which step users drop off and what becomes the last straw
What stops them from buying?
Where barriers show up most often: checkout, cart or pricing
Where do users get confused?
Which steps, texts or features cause the most trouble
What went wrong after the purchase?
Where negativity grows after a completed action
Which features are missing?
Which requests come up most often
Why is satisfaction dropping?
On which pages, devices or stages ratings get worse
Where does onboarding break?
At which step users get lost and never reach their first result
Which features are unclear?
What keeps people from understanding what the product can do and putting it to use
Why don't they start paying?
Which doubts about the price, the plan or the product's value hold users back
What keeps them from upgrading?
Which features or arguments are missing to move up to the next plan
Why do they cancel?
What makes users give up on the product or look for an alternative
Where do integrations go wrong?
What fails when connecting services, importing data or setting up the team
Why don't they get in touch?
What stops visitors before they send the form or reach out for the first time
What keeps them from choosing you?
Which case studies, guarantees or proof of expertise the client is missing
What's unclear about the service?
Which questions remain about scope, process, timing or results
Why do they leave the pricing page?
What raises doubts about the cost and keeps them from discussing a project
What fell short after the service?
Where the client's expectations parted ways with the process or the result
Why don't they come back?
What keeps clients from ordering again or recommending you to others
Context and conditions
Ask in the right place at the right moment
Before they leave
While they can still explain why (exit intent)
On a problem page
While the person is still trying to figure it out
After an action
A purchase · a sign-up · using a feature
Only for the right audience
Shown by time on page, scroll depth or cookie
Feedback on a specific element
Users can click right on the thing that's bothering them on the page. Voxtrics saves a screenshot and the exact selector.
From signal to resolution
A problem repeats — the team knows right away
From signal to action in one flow. Comments, change history, assignees and statuses live together with the feedback.
AI and ready-made templates
Don't start from a blank page
Step 01
Describe the task
Voxtrics suggests the questions and the branching logic for your task.
Step 02
Pick a template
Choose a ready-made scenario for a typical website or service task.
Step 03
In every language at once
Voxtrics creates versions in every language right away — no separate translation needed.
Integrations
Voxtrics works with your ecosystem
Connect surveys to your site and send feedback into the tools your team already uses.
We're adding this integration
We're adding this integration
We're adding this integration
We're adding this integration
We're adding this integration
- We're adding this integration
A fast start, no compromises
Connect Voxtrics in 2 minutes
Customization
In your brand's style
The survey looks like part of your site. The Voxtrics logo stays visible.
Start in 2 minutes
One line of code — and the survey is live
European infrastructure
Your data stays in Europe
Voxtrics is built by a Finnish company, and customer data is stored and processed in the European Economic Area (EEA).
From a first project to a whole team
Plans for every stage of growth
Start for free and move up to the next plan as your responses, sites and team grow
Loading plans…
The Free plan is free forever. Paid plans include 30 days of Business, no credit card needed.
Common questions
Everything you need to know about Voxtrics Feedback
Answers straight from the official Voxtrics knowledge base. Didn't find yours? Have a look at the full user manual.
Video · 1 minuteHow Voxtrics Feedback worksVoxtrics Feedback is a feedback and survey platform. You build surveys in the dashboard, embed them on your website with a few lines of code, and analyze responses in real time.
Open any survey's embed code panel and choose either the npm package (@web-site-utilities/feedback) for React apps, or a plain <script> tag for any other site. Both are generated automatically for each survey.
Yes — turn on element selection for a survey (in Settings) and visitors can choose to point at one specific part of the page instead of giving general feedback. You'll see that exact element in the response, cropped and fully styled in its own card, alongside the usual full-page snapshot with it highlighted.
Yes — Settings has triggers for showing a survey after a delay, on element click, to a returning visitor or on exit intent, once someone scrolls to the end of the page, to roughly one in every N visitors, or when a specific cookie is present. Turn on more than one and the survey waits until all of them are met.
Yes. In the survey's Settings, under Steps & progress, set Steps display to "One field per screen" and visitors get one question per screen with a Next button, plus a progress indicator you can put at the bottom or down the side, shown as numbers or dots. Switching it on merges your steps into one, so Steps simply lists the questions in the order visitors will see them. On-site surveys can also be opened full screen and let visitors switch between light and dark, which is useful for a tablet or kiosk left running in a shop.
Yes. Each survey has its own theme (colors, radii, fonts) configurable from the editor, so it can match your site's branding.
Yes. Our infrastructure is hosted within the EEA, we use TLS encryption and access controls, and we act as your data processor for survey responses under our Data Processing Agreement. See our Privacy Policy and DPA for details.
Don't lose your users