Domains and spaces

Domains

A domain is a website you collect feedback on — its host (e.g. example.com) and the list of languages your surveys on it can be shown in. Manage yours from Domains: add a domain, set its host, and pick which locales it supports. A survey's own available languages follow whatever locales its domain has configured — see Languages for how that connects.

Only an Admin can add, edit, or remove a domain — Managers can see and use existing domains but can't manage them. If you need a new domain and don't have Admin access, ask an Admin on your team.

Each plan includes a set number of domains; creating one past your limit is blocked until you upgrade or buy additional domain slots. See Free & paid accounts for the actual per-tier numbers.

Spaces

A space holds one or more domains, along with your employees, teams, and billing. Most accounts only ever have a single space — one is created for you when you sign up, and everything (domains, surveys, employees) lives in it.

Naming the space is optional: leave the name empty when you sign up and one like amber-otter is picked for you. Invited teammates see this name in their invitation, and recipients of your email surveys see it as the sender — and an Admin can change it at any time with the rename button next to the space's name on the Domains page.

Managing multiple spaces from one login is a feature for corporate and agency clients running several separate businesses. If you only ever have one space, you won't even see a "Spaces" link in the admin nav — it's hidden automatically while you belong to just one, since there'd be nothing to switch between. It reappears the moment you're added to (or create) a second space.

Spaces lets you switch which space's data you're viewing. Whichever space and domain you have selected applies across the whole admin app — surveys, responses, the dashboard, and alerts are all scoped to the currently selected domain.