Comparison

Voxtrics vs SurveyMonkey GetFeedback: an alternative for website feedback

GetFeedback is SurveyMonkey's website-feedback product, relaunched with self-serve Starter and Plus plans in July 2026. Voxtrics covers the same need, surveys and feedback on your website, with a free plan of up to 300 responses a month, paid plans from €15 a month billed annually (€20 month to month) and data stored in Finland.

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Checked on September 29, 2026

Voxtrics vs SurveyMonkey GetFeedback at a glance

Voxtrics compared with SurveyMonkey GetFeedback, feature by feature
Feature	Voxtrics	GetFeedback by SurveyMonkey
What it is	On-site surveys and website feedback: an embeddable widget, link surveys and email surveys. No analytics suite.	SurveyMonkey's website-feedback product. SurveyMonkey itself is a general survey platform.
Free plan	Yes: Yes, free forever: up to 300 responses a month, 1 user and 2 active surveys. New accounts start with a 30-day Business trial, no card needed.	No: No free plan for GetFeedback, only a 7-day trial. SurveyMonkey's free Basic plan can add a regular survey to a website.
Entry price	Growth: €15 a month billed annually or €20 month to month, 1,500 responses a month and 2 users.	Starter: $99 a month billed annually or $119 month to month, 1,000 responses a month; trigger-based forms only.
Survey formats	Yes: Inline in the page, a popup behind a button, a popup that opens on its own, and a full-page survey at its own link.	Yes: Slide-out and full-screen forms (a full-screen form also gets its own link); feedback button and embedded form on Plus ($249 a month billed annually).
When the survey appears	Yes: Time delay, exit intent (desktop), scrolled to the end of the page, click on a page element, returning visitors, a cookie, a random share of page loads. When several are on, all must be met.	Yes: Page URL, new or returning visitor, time on page, bottom of the page, exit intent (desktop), page views, cookies, device, share of visitors.
Page rules (show by URL)	No: No page rules: the survey appears on the pages where you add its snippet.	Yes: Yes.
Feedback on a specific page element	Yes: From the Scale plan, in inline and popup surveys when element selection is on: the visitor points at an element, and the response comes with a page screenshot where it is highlighted.	Yes: Yes, with the feedback button on Plus: visitors highlight an element.
Page screenshot with each response	Yes: From the Scale plan (€37 a month billed annually): each widget response comes with an image of the page, rendered on our server from the page's HTML.	Yes: Yes, with the feedback button on Plus.
Languages	Yes: One survey in up to 8 languages. Embedded surveys open in the language set in the embed code (English by default) and link surveys follow the browser language; an optional switcher lets visitors change it.	Not described: Not described for the self-serve plans; the enterprise product documents a list of supported languages.
AI features	Partly: From the Scale plan (€37 a month billed annually): AI drafts a survey from a description and translates it, within the plan's monthly AI credits. No AI analysis of responses.	Not described: Not described for the self-serve plans.
Questions and logic	20 question types, including NPS, matrix, ranking, constant sum and signature; 37 templates. Wording can change with earlier rating or scale answers, but there is no skip or branching logic.	NPS, rating, mood, text, email and choice questions, with page logic and conditional questions.
Response alerts	Yes: Slack, Telegram and email alerts when responses meet a rule you set, such as several low scores within an hour. An alert gives the count, not the answers, and fires at most every 30 minutes. No Microsoft Teams.	Not described: Not described for the self-serve plans; Slack notifications are documented for the enterprise product.
API and webhooks	Partly: REST API from the Scale plan to read responses and surveys. No outgoing webhooks.	Not described: Not described for the self-serve plans; webhooks and a public API are documented for the enterprise product.
Where data is stored	Responses and page screenshots are stored in Finland (EU). AI features send survey text to OpenAI, and emails go out through an email-delivery provider. Voxtrics is a Finnish company.	AWS in Ireland (EU), according to GetFeedback's privacy article.
Surveys inside mobile apps	No: No mobile SDK. Link and email surveys open in mobile browsers.	Partly: Mobile app feedback is listed as “coming soon” for the self-serve plans; native iOS and Android SDKs are documented for the enterprise product.
Integrations	Partly: Few: Slack, Telegram and email alerts and Excel (XLSX) export; install with a script, a React package or guides for Wix, Webflow, Squarespace and Tilda. No CRM integrations or Zapier.	Partly: Deployment through Google Tag Manager is described for the self-serve plans; Jira, Zapier, Google Analytics, Adobe Analytics, webhooks and other integrations are documented for the enterprise product.

“Partly” means the feature is covered only in part; the cell says which. “Not described” means the vendor's public documentation did not describe the feature on September 29, 2026. It does not necessarily mean the feature is missing.

Which one fits you

Voxtrics fits if you

want a free plan or a lower entry price
want one survey in several languages, with a language switcher for visitors and AI translation from the Scale plan
want alerts in Telegram as well as Slack and email
want element-level feedback with page screenshots in inline and popup surveys at a lower price (Scale plan and above)

SurveyMonkey GetFeedback fits if you

already use SurveyMonkey and want website feedback from the same vendor
need page-URL targeting with visitor rules such as page views or device
want page logic and questions that appear based on earlier answers
want certifications such as ISO 27001 and SOC 2 Type 2

Questions and answers

Is GetFeedback the same as SurveyMonkey?

GetFeedback is SurveyMonkey's product for website feedback, with its own plans. SurveyMonkey's main product is a general survey tool, whose website collectors can also put a regular survey on a site.

Does GetFeedback have a free plan?

No, it offers a 7-day trial. Voxtrics has a free-forever plan of up to 300 responses a month.

Which one collects feedback on a specific page element?

Both, on paid plans. In GetFeedback it comes with the feedback button on the Plus plan. In Voxtrics, from the Scale plan, the visitor can point at an element in a popup or inline survey, and the response includes a page screenshot with that element highlighted.

Where is the data stored?

Voxtrics stores data in Finland (EU). GetFeedback says it stores data on AWS in Ireland (EU).

How we compared

We compared the plans and features published on the vendor's own website, help center and documentation for SurveyMonkey GetFeedback, checked on September 29, 2026. Prices are list prices as each vendor's pricing page showed them to a visitor in the EU, in the currency shown there and without temporary discounts; whether VAT is included or added depends on the vendor and your country. Plans and prices change, so check the sources below for the current state.

Sources

Spotted something inaccurate or out of date? Write to [email protected] and we will correct it.

SurveyMonkey and GetFeedback are trademarks of their respective owners. Voxtrics is not affiliated with, endorsed by or sponsored by them.

Try Voxtrics on your own website

Free forever up to 300 responses a month. New accounts start with a 30-day trial of the Business plan, no card needed.