Comparison
Voxtrics vs Zoho Survey: an alternative for website surveys
Zoho Survey is general online survey software from Zoho for link, email, SMS (from Plus) and offline (from Basic) surveys; website pop-ups and embeds are included on every plan, the free one too. Voxtrics focuses on surveys and feedback on websites: a free plan of up to 300 responses a month, paid plans from €15 a month billed annually or €20 month to month, and from the Scale plan automatic page screenshots and feedback on specific page elements.
Voxtrics vs Zoho Survey at a glance
| Feature | Voxtrics | Zoho Survey |
|---|---|---|
| What it is | On-site surveys and website feedback: an embeddable widget, link surveys and email surveys. No analytics suite. | General online survey software from Zoho: link, email, SMS, offline, website pop-up and embedded surveys, with NPS, CSAT and CES reports. |
| Free plan | Yes: Yes, free forever: up to 300 responses a month, 1 user and 5 active surveys. New accounts start with a 30-day Business trial, no card needed. | Yes: Yes: 100 responses per survey, 10 questions per survey and 1 user, with unlimited surveys; website pop-ups and embeds are included. |
| Entry price | Growth: €15 a month billed annually or €20 month to month, 1,500 responses a month and 2 users. | Basic: €7.42 a month, billed annually only, for 12,000 responses a year and 1 user. Month to month from Plus at €35 a month for 3,000 responses a month; billed annually, Plus is €25 a month with unlimited responses. Response limits as Zoho's plan comparison states them; local taxes are added. |
| Survey formats | Yes: Inline in the page, a popup behind a button, a popup that opens on its own, a chat in a corner card, a full-page survey at its own link, and an email survey with one question in the email itself (sending from the Growth plan). | Yes: A pop-up overlay in a corner or the centre of the page that visitors can minimise, an iframe embed, web links, email and in-mail surveys, QR codes and social sharing on all plans; SMS from Plus; offline collection in the iOS and Android apps from Basic. |
| When the survey appears | Yes: In inline, popup and chat surveys: time delay, exit intent (desktop) or returning visitors (one setting, one or the other), scrolled to the end of the page, click on a page element, a cookie, a random share of page loads. When several are on, all must be met. | Yes: Pop-up: immediately on page load, after a set number of seconds, on exit intent, after scrolling a set percentage of the page, or when your own script calls it. |
| Page rules (show by URL) | No: No page rules: the survey appears on the pages where you add its snippet. | Yes: Yes: a pop-up shows on all pages or only on chosen pages. |
| Feedback on a specific page element | Yes: From the Scale plan, in inline and popup surveys when element selection is on: the visitor points at an element, and the response comes with a page screenshot where it is highlighted. | Not described: Not described in Zoho Survey's documentation. |
| Page screenshot with each response | Yes: From the Scale plan (€37 a month billed annually): each widget response comes with an image of the page, rendered on our server from the page's HTML. | Not described: Automatic page screenshots are not described; a file-upload question is available from Plus. |
| Languages | Yes: One survey in up to 8 languages. Embedded surveys open in the language set in the embed code (by default, the survey's first language), link surveys follow the browser language, and email surveys go out in the language you pick when sending; an optional switcher lets visitors change it. | Yes: Survey translation into 90+ languages on Pro and Enterprise, with Google Translate assistance, a spreadsheet upload or manual entry; respondents pick their language when they open the survey, and unique survey links can open in a preset language. The survey builder itself comes in 26 languages. |
| AI features | Partly: From the Scale plan (€37 a month billed annually): AI drafts a survey from a description (except email and chat surveys) and translates it, within the plan's AI credits. No AI analysis of responses. | Yes: AI survey creation from a description on all plans; sentiment analysis and word clouds for text answers from Basic. |
| Questions and logic | 20 question types, including NPS, matrix, ranking, constant sum and signature; more than 30 templates. Wording can change with earlier rating or scale answers, but there is no skip or branching logic. | NPS, rating and star scales, slider, ranking, matrix, image choice, contact and text questions; matrix dropdown, grid and textbox, file upload and signature from Plus. Question display logic, page logic and piping from Basic and answer display logic from Plus, according to Zoho's plan comparison (its pricing page lists skip logic from Plus); 250+ templates. |
| Response alerts | Yes: From the Growth plan: Slack, Telegram and email alerts when responses meet a rule you set, such as several low scores within an hour. An alert gives the count, not the answers, and fires at most every 30 minutes. No Microsoft Teams. | Yes: From the Pro plan: trigger emails for every response or only when answers meet conditions, and Slack and Microsoft Teams notifications, according to Zoho's plan comparison (its pricing page lists Slack response notifications from Basic). Zoho's help also describes SMS notifications for every response or only for chosen answers, sent through a connected SMS service; no plan is stated for them. No native Telegram integration is listed. |
| API and webhooks | Partly: REST API from the Scale plan: read responses (with their screenshots), surveys, domains and alerts, manage team members and send email surveys. No outgoing webhooks. | Partly: Webhooks and trigger functions on Pro and Enterprise; API calls to send email invitations, send SMS invitations (SMS distribution is available from Plus) and create unique survey links. An API for reading responses is not described. |
| Where data is stored | Responses and page screenshots are stored in Finland (EU), on servers Voxtrics runs itself. All traffic to Voxtrics, survey responses included, passes through Cloudflare (USA); emails, email surveys included, go out through Lettermint (Netherlands); AI features send the survey text you write, never responses, to OpenAI Ireland Ltd., which may pass it on to OpenAI companies in the USA. Voxtrics is a Finnish company. | Zoho chooses the data center from the country selected at sign-up (pre-filled from the IP address). Its Europe data center is in Amsterdam (Netherlands), with Dublin (Ireland) as secondary, and Zoho says data of accounts on it (zoho.eu) is stored in the EU. |
| Surveys inside mobile apps | No: No mobile SDK. Link and email surveys open in mobile browsers. | Not described: An SDK for surveys inside your own app is not described. Zoho Survey's iOS and Android apps create and manage surveys and, from Basic, collect responses offline. |
| Integrations | Partly: Few: Slack, Telegram and email alerts from the Growth plan, Excel (XLSX) export, a REST API from the Scale plan, and from the Business plan a Jira Cloud integration that creates an issue from a response. Install with a script, an npm package, a WordPress plugin or guides for Wix, Webflow, Squarespace and Tilda. No CRM integrations or Zapier. | Yes: Zoho Analytics, Zoho Campaigns and Mailchimp on all plans; Shopify, Zendesk and Eventbrite from Basic; Zoho Desk from Plus; Zoho CRM, Google Sheets, HubSpot, Microsoft Power BI and Zapier from Pro. |
“Partly” means the feature is covered only in part; the cell says which. “Not described” means the vendor's public documentation did not describe the feature on October 14, 2026. It does not necessarily mean the feature is missing.
Which one fits you
Voxtrics fits if you
- want response alerts by email or Telegram on a lower-priced plan (Growth plan and above)
- want a lower month-to-month price for a paid plan
- want surveys that open on a click on a page element or for a random share of page loads, without writing JavaScript
- want an automatic page screenshot with every widget response, and feedback on a specific page element in inline and popup surveys (Scale plan and above)
Zoho Survey fits if you
- need questions and pages that appear based on earlier answers, and answer piping
- want to choose in the survey settings whether a pop-up shows on all pages or only on pages you list by URL, from one script installed on every page
- want a lower-priced annual plan (Basic, billed annually only), or unlimited responses with annual billing from the Plus plan
- need surveys translated into many more languages, webhooks, or integrations such as Zoho CRM, HubSpot, Zapier and Microsoft Teams
Questions and answers
Can Zoho Survey show surveys on a website?
Yes, on every plan, the free one included. A pop-up survey is added with a script and can open on page load, after a set time, on exit intent, after the visitor scrolls part of the page or when your own script calls it, on all pages or only chosen ones; a survey can also be embedded in an iframe. Voxtrics offers triggers not listed in Zoho Survey's pop-up settings documentation, such as a click on a page element (named with a CSS selector, no JavaScript) or a random share of page loads, but no page rules; from the Scale plan each widget response comes with a page screenshot.
How do the free plans compare?
Zoho Survey's free plan allows 100 responses per survey and 10 questions per survey for one user, with unlimited surveys. Voxtrics is free up to 300 responses a month, with 1 user and 5 active surveys.
Can I pay month to month?
Yes, with both. Zoho Survey's Basic plan is sold with annual billing only; month to month starts with Plus at €35 a month, or €25 a month billed annually, plus local taxes. Voxtrics Growth costs €20 month to month or €15 a month billed annually.
Where is the data stored?
Voxtrics stores data in Finland (EU). Zoho chooses the data center from the country selected at sign-up; its Europe data center is in Amsterdam (Netherlands), with Dublin (Ireland) as secondary, and Zoho says data of accounts on it is stored in the EU.
How we compared
We compared the plans and features published on the vendor's own website, help center and documentation for Zoho Survey, checked on October 14, 2026. Prices are list prices as each vendor's pricing page showed them to a visitor in the EU, in the currency shown there and without temporary discounts; whether VAT is included or added depends on the vendor and your country. Plans and prices change, so check the sources below for the current state.
Sources
- zoho.com/survey/pricing.html (opens in a new tab)
- zoho.com/survey/plan-comparison.html (opens in a new tab)
- zoho.com/survey/features.html (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/publish/public-access/public-link/articles/create-a-pop-up-survey (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/launch/website-insert/articles/website-insert (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/hub/integrations/slack/articles/slack-workspace (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/hub/triggers/trigger-emails/articles/trigger-email (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/publish/private-audience/email-invites-by-zoho-survey/articles/trigger-zoho-survey-email-invitations-through-an-api (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/publish/private-audience/unique-url-generation/articles/create-unique-survey-urls-using-api-endpoint (opens in a new tab)
- zoho.com/survey/translate-survey.html (opens in a new tab)
- zoho.com/know-your-datacenter.html (opens in a new tab)
- zoho.com/aboutus.html (opens in a new tab)
- zoho.com/survey/insight/pop-up-survey-on-website.html (opens in a new tab)
- zoho.com/privacy/privacy-faq.html (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/hub/triggers/trigger-emails/articles/trigger-sms (opens in a new tab)
- zoho.com/survey/whats-new.html (opens in a new tab)
- help.zoho.com/portal/en/kb/survey/publish/private-audience/distribute-surveys-using-sms/articles/trigger-sms-invitations-using-zoho-survey-api (opens in a new tab)
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