Comparison
Voxtrics vs Survicate: an alternative for website surveys
Survicate is a multichannel survey platform for websites, products, mobile apps and email, with an AI research hub on top. Voxtrics focuses on website surveys and feedback: up to 300 free responses a month, data stored in Finland, and from the Scale plan automatic page screenshots and feedback on a specific page element.
Voxtrics vs Survicate at a glance
| Feature | Voxtrics | Survicate |
|---|---|---|
| What it is | On-site surveys and website feedback: an embeddable widget, link surveys and email surveys. No analytics suite. | Multichannel survey platform: website, in-product, mobile app, email and link surveys, plus an AI research hub. |
| Free plan | Yes: Yes, free forever: up to 300 responses a month, 1 user and 2 active surveys. New accounts start with a 30-day Business trial, no card needed. | Yes: Yes: 25 responses a month and 3 users. |
| Entry price | Growth: €15 a month billed annually or €20 month to month, 1,500 responses a month and 2 users. | Growth: from €49 a month billed annually for 100 responses a month and 10 users. Starter: €79 month to month for 100 responses a month and 5 users. |
| Survey formats | Yes: Inline in the page, a popup behind a button, a popup that opens on its own, and a full-page survey at its own link. | Yes: Popup; feedback button (not on Starter); inline by embedding a link survey in an iframe; hosted link surveys. |
| When the survey appears | Yes: Time delay, exit intent (desktop), scrolled to the end of the page, click on a page element, returning visitors, a cookie, a random share of page loads. When several are on, all must be met. | Yes: Page load, time on page, exit intent (desktop), scroll percentage; JavaScript events on Pro and Enterprise. Audience filters by visit count, visit source, visit depth, device and browser language (some depend on the plan); showing to a share of visitors on Pro and Enterprise. |
| Page rules (show by URL) | No: No page rules: the survey appears on the pages where you add its snippet. | Yes: Yes, on all paid plans; attribute and cookie targeting on Growth and above. |
| Feedback on a specific page element | Yes: From the Scale plan, in inline and popup surveys when element selection is on: the visitor points at an element, and the response comes with a page screenshot where it is highlighted. | Not described: Not described in Survicate's documentation; the closest is a visitor screenshot of a selected screen area (see screenshots). |
| Page screenshot with each response | Yes: From the Scale plan (€37 a month billed annually): each widget response comes with an image of the page, rendered on our server from the page's HTML. | Partly: Visitors can capture the full screen or a selected area and attach it to an answer, on Growth and above, for some question types. Not automatic. |
| Languages | Yes: One survey in up to 8 languages. Embedded surveys open in the language set in the embed code (English by default) and link surveys follow the browser language; an optional switcher lets visitors change it. | Yes: Up to 50 languages per survey, shown in the visitor's browser language or chosen in a language selector, on Growth and above. |
| AI features | Partly: From the Scale plan (€37 a month billed annually): AI drafts a survey from a description and translates it, within the plan's monthly AI credits. No AI analysis of responses. | Yes: AI survey creation on all plans; AI categorization of text answers and an AI research assistant on all paid plans; automatic translation, sentiment analysis and AI follow-up questions on Growth and above. |
| Questions and logic | 20 question types, including NPS, matrix, ranking, constant sum and signature; 37 templates. Wording can change with earlier rating or scale answers, but there is no skip or branching logic. | 15+ question types, including NPS, matrix and ranking (ranking in email and link surveys); branching logic on all plans, answer piping on Growth and above, advanced display logic on Pro and Enterprise; 400+ templates. |
| Response alerts | Yes: Slack, Telegram and email alerts when responses meet a rule you set, such as several low scores within an hour. An alert gives the count, not the answers, and fires at most every 30 minutes. No Microsoft Teams. | Yes: Slack notifications on all plans, optionally only when conditions are met, such as an NPS detractor; Microsoft Teams and email notifications. No native Telegram integration is listed; Telegram can be connected through Zapier, included on paid plans. |
| API and webhooks | Partly: REST API from the Scale plan to read responses and surveys. No outgoing webhooks. | Partly: Webhooks and the Export API on Pro and Enterprise. |
| Where data is stored | Responses and page screenshots are stored in Finland (EU). AI features send survey text to OpenAI, and emails go out through an email-delivery provider. Voxtrics is a Finnish company. | Hosted on AWS in Ireland (EU). Survicate is a Polish company. |
| Heatmaps and session recordings | No: No heatmaps or session recordings. | No: No heatmaps or recordings; integrates with FullStory, Smartlook and UXCam on Pro and Enterprise. |
| Surveys inside mobile apps | No: No mobile SDK. Link and email surveys open in mobile browsers. | Yes: Yes: iOS, Android, React Native, Flutter and Unity SDKs on all paid plans; the free plan also lists mobile app surveys. |
| Integrations | Partly: Few: Slack, Telegram and email alerts and Excel (XLSX) export; install with a script, a React package or guides for Wix, Webflow, Squarespace and Tilda. No CRM integrations or Zapier. | Yes: 25+ native integrations on Growth and 44+ on Pro and Enterprise, including HubSpot, Intercom, Zendesk, Jira and Zapier; Salesforce on Pro and Enterprise. |
“Partly” means the feature is covered only in part; the cell says which. “Not described” means the vendor's public documentation did not describe the feature on September 29, 2026. It does not necessarily mean the feature is missing.
Which one fits you
Voxtrics fits if you
- want more free responses a month for website surveys
- want an automatic page screenshot with every widget response (Scale plan and above)
- want Telegram alerts built in, alongside Slack and email
- want a lower price when paying month to month
- prefer a Finnish vendor with data stored in Finland
Survicate fits if you
- need surveys inside native mobile apps
- need surveys that branch to different questions based on earlier answers
- want CRM, helpdesk and analytics integrations such as HubSpot, Intercom or Salesforce
- want to target surveys by page URL, attributes or cookies
- want AI analysis of open-text answers and a research hub for tickets, calls and reviews
- want to remove the vendor's branding from your surveys
- need a vendor with ISO 27001 certification
Questions and answers
What is the main difference between Voxtrics and Survicate?
Survicate covers many channels, from websites and products to mobile apps and email, and adds AI research tools. Voxtrics concentrates on website surveys and feedback, with automatic page screenshots and feedback on specific page elements from the Scale plan.
Do both have a free plan?
Yes. Voxtrics is free forever up to 300 responses a month for 1 user. Survicate's free plan includes 25 responses a month and up to 3 users.
Can Voxtrics run surveys inside mobile apps?
Not natively. Voxtrics has no mobile SDK; its link and email surveys open in mobile browsers. Survicate offers native SDKs for iOS, Android, React Native, Flutter and Unity.
Where is the data stored?
Voxtrics stores data in Finland (EU). Survicate says it is hosted on AWS in Ireland (EU).
How we compared
We compared the plans and features published on the vendor's own website, help center and documentation for Survicate, checked on September 29, 2026. Prices are list prices as each vendor's pricing page showed them to a visitor in the EU, in the currency shown there and without temporary discounts; whether VAT is included or added depends on the vendor and your country. Plans and prices change, so check the sources below for the current state.
Sources
- survicate.com/pricing (opens in a new tab)
- help.survicate.com/en/articles/8299893-survicate-free-account (opens in a new tab)
- help.survicate.com/en/articles/3937843-design-your-website-survey-theme-and-settings (opens in a new tab)
- help.survicate.com/en/articles/3937798-adjust-when-you-d-like-to-show-your-website-survey (opens in a new tab)
- help.survicate.com/en/articles/10257824-screenshot-feature-for-website-surveys (opens in a new tab)
- help.survicate.com/en/articles/4574567-run-multilingual-surveys (opens in a new tab)
- help.survicate.com/en/articles/8538877-create-surveys-with-ai (opens in a new tab)
- help.survicate.com/en/articles/3933677-question-and-action-types (opens in a new tab)
- help.survicate.com/en/articles/2215805-slack-integration (opens in a new tab)
- help.survicate.com/en/articles/3942517-webhooks-integration (opens in a new tab)
- help.survicate.com/en/articles/3943182-application-and-infrastructure-security (opens in a new tab)
- survicate.com/integrations (opens in a new tab)
- survicate.com/hotjar-alternative (opens in a new tab)
- help.survicate.com/en/articles/3943074-survicate-pricing-which-plan-should-i-choose (opens in a new tab)
- help.survicate.com/en/articles/3937807-define-your-website-survey-s-audience-by-targeting-based-on-visitor-filters (opens in a new tab)
- survicate.com/data-processing-agreement (opens in a new tab)
- zapier.com/apps/survicate/integrations/telegram (opens in a new tab)
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Survicate is a trademark of its owner. Voxtrics is not affiliated with, endorsed by or sponsored by Survicate.
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